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Tiffany Archuleta
4 hours ago5 min read
Boise Tames a 90-page Application Process
When people think of Boise, they often picture outdoor adventures, a vibrant food scene, and a rich cultural tapestry. It’s no surprise...
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Lauren Dodge
Jan 284 min read
Don't Go Chasing Waterfalls (just ditch the process and the plans that you're used to)
How to use lean practices to disrupt the waterfall and improve government systems to work for people.
20 views
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karissa757
Jan 73 min read
Consultants Don’t Hold the Answers–You Do
What?!? Yep, I said it. You might be scratching your head since Partners in Public Innovation (PPI) is a consulting firm. Is this a...
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Justine Hinderliter
Dec 17, 20243 min read
Elevating Crisis Communication (and My Game) at CALPELRA 2024
Last month, I had the privilege of returning to the CALPELRA Annual Training Conference, held in beautiful Monterey, California. As...
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Ryan Hunter
Dec 3, 20246 min read
Why we're doing the thing I swore we'd never do.
On-demand training is coming this winter, and I admit I was wrong. The set for our next big thing... Tl;dr: We're introducing new...
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Elizabeth Barnard-Scott
Nov 20, 20242 min read
What's with the denim jacket?? From Professional Cycling to Process Improvement
Read about Lauren Dodge, PPI Analyst and how Lean has impacted the way she does Life. I'm streamlining procurement, helping city's hire...
41 views
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Ryan Hunter
Nov 12, 20242 min read
Damn I love cities.
Engaging with civic leaders at the MMANC annual conference. I just came back from the annual conference of the Municipal Management...
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Elizabeth Barnard-Scott
Oct 1, 20244 min read
"But what if we didn't have to do it that way?"
Kate May, Project Manager at PPI gives us her insight on Lean processes and the improvement that comes from working together. “But what...
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Justine Hinderliter
Sep 24, 20243 min read
Facilitating a Strategic Future: PPI’s Collaboration with Family Connections Centers
For over 30 years, Family Connections Centers (FCC)Â has played an essential role in serving low-income, immigrant communities in San...
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Ryan Hunter
Sep 5, 20243 min read
What We Learned from Our Largest Lean 101® Ever
Nearly 100 public servants joined us for the Summer Symposium! On August 15, we had the privilege of leading our largest Lean 101®...
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Tiffany Archuleta
Aug 27, 20244 min read
Cutting facility maintenance request completion from 40 to under 12 days: how one Lean Leader transformed his work and developed as a manager
There are many things that go into making a facility run smoothly -- many of which are happening behind the scenes. But at the root,...
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Tiffany Archuleta
Aug 1, 20243 min read
Unleashing the Voice of the Customer: A Toolkit for Success
The Voice of the Customer (VoC) session plays a vital role in capturing the essence of what your customers truly need, so that you can...
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Justine Hinderliter
Jul 18, 20243 min read
Paralysis by a thousand emails: how harnessing CORE Communication can transform your email inbox (and your organization!)
In today's fast-paced world, information overload is a common challenge. Emails tend to be a primary tool for driving work and results,...
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Tiffany Archuleta
Jul 3, 20244 min read
Enhancing Transparency and Driving Improvement with a Team Huddle
What do you do when your team has a lot of great ideas to improve their work? How do you organize those ideas? How do you keep team...
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Ryan Hunter
Jun 18, 20244 min read
The two reasons most public performance programs fail
....and what you can do instead to drive transformative change. Today's blog post is drawn from PPI Co-founder Ryan Hunter's presentation...
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Karissa YeeFindley
Jun 4, 20246 min read
Using Lean Leaders to Catapult SFUSD's response to Chronic Absence
Today's post is from San Francisco Unified School District's (SFUSD) Director of School Portfolio Planning, Karissa Yee -- and PPI Lean...
85 views
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Elizabeth Barnard-Scott
May 24, 20243 min read
What I've learned about process improvement during 4 months at PPI
Insight from our newest Partners in Public Innovation team member, Liz Barnard-Scott. Today's post is from our own Liz Barnard-Scott,...
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Ryan Hunter
May 7, 20245 min read
Reports don't solve problems
Four reasons that commissioning a report is worse than a waste of time, and what you can do instead. Recently, I came across a process...
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Tiffany Archuleta
Apr 23, 20245 min read
Transforming West County Wastewater Invoicing: How Two Lean Leaders Slashed Payment Delays & Enhanced Relationships
Invoicing forms a critical pillar in the financial scaffolding of any organization, acting as the principal method for billing and...
44 views
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Ryan Hunter
Apr 9, 20243 min read
Strategies for supporting early childhood in San Francisco
How PPI worked with the Childcare Planning and Advisory Council and the Department of Early Childhood on the City's first comprehensive...
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