Giving the public a greater opportunity to contribute to San Francisco street projects through clearer communications
It's in the blueprint!: How San Francisco Recreation & Parks Department save funds and staff time by efficiently engaging in the blueprint review process
Bringing results-oriented management to California's leaders: PPI at the GovOps Leadership Forum!
SFMTA slashes Transit Operator time-to-hire by 36% after exams
Controller reduces 30% of solicitation evaluation effort while also improving scoring quality
Designing communication that works for your customers, or "Don't lose your benefits!"
How SFMTA provided better, faster responses to customer complaints
Boise reduces licensure time for in-home childcare from 96 days to 25
What a #2 pencil can teach us about improvement
SFPUC trims more than two months off time-to-hire, increasing staff engagement by 25%
How to be data-driven... when there's no data.
Maintenance Yard eliminates 75 tons of waste, opening up 10,000 sq feet of storage - for free.