Our premiere offering, Lean Leaders includes five days of black belt-level process improvement training over three months; in between, cohort members from multiple agencies learn by doing, as they apply their skills to a real improvement project in their business, with 1-1 coaching support from our lean experts.
 

• Approximately 40 hours of online training, exercises, and work on your process

• Customized 1-1 coaching support

• Access to two dozen tools, templates, and reference guides for applying improvement in the public sector

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Lean Leaders is much more than a training: cohort members learn to manage change, gathering input from stakeholders on their work from early on, working under a project sponsor, and demonstrating results through pilots and experiments. To receive their Lean Leaders certification, participants must complete and present their improvement plan (A3) to leadership, with improvements in pilot phase.
 

Since 2015, Lean Leaders have completed over 100 improvement projects, including streamlining benefits enrollment, increasing disability access to public services, and slashing emergency supply delivery timelines. More stories on our blog!

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The most common problem for our clients? Our Lean Leaders alumni, having developed their skills and demonstrated results, tend to be promoted quickly -- so be prepared!